FAQ

At PointPilot, we do all the work for you. Once you share your points or miles balances, our expert team searches across airline loyalty programs to find the best possible flights for the least amount of points. We know where the sweet spots are — and we’ll transfer, optimize, and book on your behalf so you get maximum value with zero hassle.

Great question — in most cases, there’s no real difference. 

“Points” usually come from credit card programs (like Amex Membership Rewards®), while “miles” are typically earned through airline loyalty programs (like Delta SkyMiles®). At PointPilot, we work with both. Whether it’s points or miles, we know how to combine, transfer, and use them smartly to get you the best flights possible.

Most platforms give you tools and leave you to figure it out on your own. At PointPilot, we do things differently.

We don’t just help you search — we personally handle everything. From finding the best award flights to transferring your points and booking the ticket, our concierge team does it all for you.

No portals. No guesswork. No stress. Just seamless, optimized travel using the points you already have.